Privacy Policy for
GIVE & TAKE CO.

At GIVE & TAKE CO. we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy tells you how we collect, use, and protect your information in accordance with the New Zealand Privacy Act 2020.

1. Introduction

GIVE & TAKE CO. is a service that allows cafes and restaurants to subscribe and purchase reusable coffee cups, which they can then rent to customers. Customers can return the cups to receive a deposit back or obtain another cup of coffee.

We do not collect any personal information from customers directly or indirectly. We collect basic personal information only from cafes and restaurants (such as their owners, managers, or relevant staff members) to operate our service.

This policy explains the information we collect, how we handle it, and how we protect it.

2. Information We Collect

We collect the following information:

Personal Information of Cafes and Restaurants:
- Names, contact details (e.g., phone numbers, email addresses), and business information of cafe and restaurant owners, managers, or staff.
- Sensitive Information:
  - Credit card information from cafes and restaurants used for subscription payments.
  - Bank account details so we can make refunds.

We do not collect any personal information directly from individual customers who rent or return cups, and we do not track customer activity.

3. Use of Personal Information

We collect personal information to:

Provide and manage the subscription service for reusable coffee cups.
Process payments for subscriptions.
Communicate with cafes and restaurants regarding their subscription, billing, and operational needs.

We will not use your personal information for purposes other than those outlined in this policy without you telling us to do so.

4. Sharing Personal Information

We will not disclose, sell, or rent your personal information to third parties, except in the following cases:

Operational Need: If there is a need to share personal information for operational purposes (e.g., with payment processors or delivery services), we will ensure that any third party involved has appropriate confidentiality agreements and security measures in place.
Legal Requirements: If required by law or in response to legal processes, we may disclose personal information.

We are not in the business off passing your personal information on to other parties. We have no desire to do this. We may list cafes and restaurants who subscribe to our services on our website to show that they support our sustainable initiative.

5. Security of Personal Information

We take reasonable steps to secure the personal information we collect. However, please be aware that no data transmission over the internet or data storage system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

We rely on third-party website hosts (such as Wix) to house and secure the information collected on our platform. These third parties are responsible for implementing and maintaining appropriate security measures to protect your information.

6. Accessing and Correcting Personal Information

You have the right to:

Request Access to Your Personal Information:
You may request access to the personal information we hold about you. To make a request, please email us (email is on the footer of the homepage - subject 'ACCESS REQUEST').
Request to Correct Your Personal Information:
If any of the personal information we hold about you is incorrect, you may request to correct it. Please contact us (email is on the footer of the homepage - subject 'CORRECTION REQUEST').

7. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Compliance with New Zealand Privacy Act 2020

We are committed to complying with the requirements of the New Zealand Privacy Act 2020. This Privacy Policy is designed to align with the principles set out in the Act, ensuring that personal information is collected, used, and stored responsibly.

Behind GIVE & TAKE CO. are humans. One of the great things about us is our fallibility. We GIVE & TAKE CO. does muck up, we will try our best to manage and make-it-right.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us (email is on the footer of the homepage - subject 'PRIVACY POLICY').

By using our services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy reflects our commitment to the protection of your privacy and personal information.

Thanks for trusting us to keep your information safe!

That’s it!

We hope this helps explain how we take care of your privacy.

If you have more questions, just ask! 😊(email is on the footer of the homepage - subject 'PRIVACY POLICY').

Drafted Mar 2025.

Privacy Policy for GIVE & TAKE CO.